Please see below our list of most frequently asked questions. If you are unable to find the answer to your question, please contact us!
Frequently Asked Questions
Escape the Place stems from the online gaming phenomenon of escape rooms – except at Escape the Place, we put you into a real-life scenario and challenge you to escape our themed room in 60 minutes. Using keys, puzzles, riddles, clues, and teamwork, your ability to escape will be determined by how good you are at thinking outside the box.
At Escape the Place, we seek to provide a fun atmosphere for all who come and challenge themselves. There is no need to prepare and, frankly, no way to prepare. As a newcomer, what you will experience is unlike anything you have seen or done before.
Yes we will lock you in a room for 60 minutes exactly, unless of course you can escape before then. But, do not fear… our escape rooms are equipped with an interior emergency lock release and cameras, in the event there is an emergency. Additionally, your escape is being audio and video monitored by our staff to ensure your time is a memorable one!
Each one of our escape rooms is equipped with cameras in order to ensure the progression of your escape goes as planned. Before you begin, you will be asked to sign a Release Agreement in order to be filmed.
During your briefing you will be asked to sign a Release of Liability and a Video Release Agreement. The Release of Liability releases Escape the Place and any of its partners or affiliates of any liability in the event you are injured or harmed on our premises. The Video Release Agreement allows us to record your escape. Minors will also require the additional signature of an adult.
Each room has a specific age limit – please reference the details for your specific escape room in order to figure this out.
Children 5 and under require a private booking and a paying adult (18 or older) present in the room.
Children 6 to 12 require a paying adult present in the room.
Teens 13 to 17 may require a paying adult present in the room.
It depends. Please look in the description of the escape room you are choosing to determine the answer to this. It will also depend if the hour time block you book gets filled. Currently, we can allow up to 12 people at a time in our rooms The Chamber and TIMEBOMB*.
*TIMEBOMB is automatically booked as a private room/experience regardless of group size.
It depends. Some rooms require 2 or more people. If you want to ensure you go solo than you will have to book a private party. Otherwise, it’s possible that other people will join you in a public group.
You are asked to show up 5-10 minutes early. You will be given a 10-minute briefing and sign the release agreements. You will have exactly 60 minutes to escape and another 5-10 minutes afterwards to take pictures. IF YOU SHOW UP LATE YOU WILL BE DOCKED ON YOUR TIME AVAILABLE TO ESCAPE… Our rooms take some time to set back up and we most likely have other groups showing up after your time.
With the ever increasing demand, walk-ins* are welcome but not recommended. There is the chance that if we don’t have a booking already scheduled, we may not be in the office. Please make your reservation well in advance so that you can choose your date and preferred escape room scenario.
The cost varies depending on the escape scenario and whether there are any children in the group. Please see the location you are trying to book for more details. Cost includes a credit card processing fee.
We accept Visa, Mastercard, Paypal, American Express, and Discover.
We have discounts!
Corporate Team Building Events – Give us a call, we will work with you.
Active military, 1st responder (Firefighter, EMT, Paramedic, Law Enforcement), students – $28 per person for all rooms except Pan’s Quest.
*Discounts will be credited back to your card after verification in person.
** Discounts cannot be combined with any other offer, promotion, discount, or matinee pricing.
Our facility is located on the ground floor with a wheelchair-accessible ramp. We are happy to accommodate service dogs; please call to make the reservation so that we’re aware the service dog will accompany you. A private reservation may be required.
Escape the Place and HellScream have a healthy and happy relationship; however, our agreement period has come to an end. Any Groupons purchased for use at Hel’s Manor will still be honored by HellScream for use in their escape rooms only; the value paid will never expire. Please feel free to visit their website at http://www.hellscreamhaunt.com/escape-hellscream/