Please see below our list of most frequently asked questions. If you are unable to find your question answered to your satisfaction please contact us.
What is Escape the Place?
Escape the Place stems from the online gaming phenomenon Escape Rooms; only, at Escape the Place, we put you into a real-life scenario and challenge you to escape our themed room in 60 minutes. Using keys, puzzles, riddles, clues, and teamwork, your ability to Escape will be determined by how good you are at thinking out side of the box.
Should I prepare in anyway?
At Escape the Place we seek to provide a fun atmosphere for all who come and challenge themselves. There is no need to prepare and, frankly, no way to prepare. As a newcomer, what you will experience is unlike anything you have seen or done before.
Locked Door? What? Really?
Yes we will lock you in a room for 60 minutes exactly, unless of course you can escape before then. But, do not fear… our Escape Places are equipped with an interior emergency lock release button or key, and cameras, in the event there is an Emergency. Additionally, your Escape is being audio and video monitored by our staff to ensure your time is a memorable one!
Are you filming me?
Each one of our Escape Places is equipped with cameras in order to ensure the progression of your Escape goes as planned. Before you begin you will be asked to sign a Release Agreement in order to be filmed.
Is there any paperwork I need to sign?
During your Briefing you will be asked to sign a Release of Liability and a Video Release Agreement. The Release of Liability releases Escape the Place and any of its partners or affiliates of any liability in the event you are injured or harmed on our premises. The Video Release Agreement allows us to record your Escape. Minors will also require the additional signature of an adult.
What are the age limits?
Each room has a specific age limit – please reference the details for you specific Escape Place in order to figure this out.
Children 5 and under require a private booking and a paying adult (18 or older) present in the room.
Children 6 to 12 require a paying adult present in the room.
Teens 13 to 17 may require a paying adult present in the room.
How many people will be in each room?
It depends. Please look in the description of the Escape Place you are choosing to determine the answer to this. It will also depend on if the hour time block you book gets filled. Currently we can allow up to 12 people at a time in our (2) Chambers and TIMEBOMB*. *TIMEBOMB is automatically booked as a private room/experience regardless of group size.
Can I go at it solo?
It depends. Some rooms require 2 or more people. If you want to ensure you go solo than you will have to book a private party. Otherwise you run the risk of other people joining you in a public group.
What can I expect when I show up? (Time wise)
You are asked to show up 15-20 minutes early. You will be given a 10 minute briefing and sign the release agreements. You will have exactly 60 minutes to Escape. And another 5-10 minutes afterwards to take pictures and discuss the scenario! IF YOU SHOW UP LATE YOU WILL BE DOCKED ON YOUR TIME AVAILABLE TO ESCAPE… Our rooms take some time to set back up and we most likely have other groups showing up after your time.
Reservation or Walk In?
With the ever increasing demand, walk-ins* are welcome but not recommended. There is the chance that if we don’t have a booking already scheduled we may not be in the office. Please make your reservation well in advance so that you can choose your date and Escape Place.
Location specific, see the location you are trying to book for more details. Cost includes credit card processing fee.
We accept Visa, Mastercard, Paypal, American Express, & Discover
We have discounts!
Corporate Team Building Events – Give us a call, we will work with you.
Senior – 65 and older – $2 off/person
DoD Employee (Military/Contractor) – $4 off/person
Firefighter/Police/EMT – $4 off/person
Cadets – $8 off/person if you fill the room, otherwise the military discount will apply
College Student/Faculty – $6 off/person if you fill the room, otherwise $3 off/person
Children over 3 (up to 12) – 50% off
Children 2 and under – Free (private booking required)
*Discounts will be credited back to your card after verification in person.
** Discounts cannot be combined with any other offer, promotion, discount, or matinee pricing.
*** TIMEBOMB Exception: The discounted price will not exceed the normal price ($28 per person in CO/$30 per person in CA) minus the discount.
People with mobility impairments
Our facility is located on the 2nd floor and there is NO elevator access. You must be able to walk up a flight of stairs.
What happened to the partnership with HellScream?
ETP and HellScream have a healthy and happy relationship; however, our agreement period has come to an end. Any Groupons purchased for use at Hel’s Manor will still be honored by HellScream for use in their Escape Rooms only, the value paid will never expire. Please feel free to visit their website at http://www.hellscreamhaunt.com/escape-hellscream/